| 11 | Six posts a week, every week, forever | Social calendar, monthly | 30 days of posts drafted from the asset library and the season planner, scheduled, in your voice | the coordinator's Sunday night back |
| 12 | A great before/after pair sits in a camera roll | Before/after slide creator | pair → framed slide, carousel, gallery tile, caption, alt text; consent checked from the index | a year of content already shot, now out |
| 13 | Reviews pile up unanswered | Review reply | every new review answered in draft against the rules | 40 reviews = the effort of 1 |
| 14 | Same twenty questions on every call | FAQ from calls | the questions patients actually ask, counted from transcripts, answered once, published as FAQ + phone script | the front desk answers from a page, not memory |
| 15 | Tomorrow's consults, cold | Consult-day prep sheet | for each consult: what they asked on the phone, which page they read, the case to show, the objection to expect | the doctor walks in warm |
| 16 | New hire, no training | Training from the folder | a 5-day onboarding built from the instruction page, playbooks and last month's work | trained by Wednesday |
| 17 | Newsletter never goes out | Monthly newsletter | drafted from the month's case studies, reviews, and one thing worth knowing | a newsletter that ships on the 1st |
| 18 | Patient education handouts are 2019 | Handout refresh | pre-op, post-op and procedure handouts rewritten in the voice, one per procedure | current, consistent, printable |
| 19 | Google Business Profile hasn't been touched since spring | GBP weekly | one post, Q&A answers, photo adds, hours check | the map listing looks alive |
| 20 | RealSelf and Google questions unanswered | Q&A answers | public questions answered in draft, topics not people | visible expertise, weekly |
| 21 | Video needs a script and nobody writes it | Shot list + script | for each procedure page: a 60-second script, shot list, and caption set | the phone comes out with a plan |
| 22 | Meet-the-team page is three people out of date | Staff bio writer | bios from a 6-question form, in the voice, with photo spec | done in a lunch break |
| 23 | Monday meeting has no agenda | Standup page | last week's ledger turned into: what ran, what's due, what's stuck | a 10-minute meeting |
| 24 | The doctor asks "how are we doing" | The Friday page | one page from the practice's own exports: reviews, calls, consults, follow-ups, ads | five minutes, Monday, done |